Good And Tough Patient Experiences
Some of My Memorable RN Experiences

Patient Experiences
Working as an RN allowed me to meet a huge variety of people. I met so many wonderful patients who needed nursing care and also family members of hospitalized patients. Most people are nice and many are very thoughtful.
Some ICU Patients
I was assigned to take care of two patients one day in the ICU. One was being transferred upstairs to a regular hospital room. This man had been difficult for everyone according to the report I was given.
I entered his room, introduced myself, and told him he was being transferred. He was grumbling about everything, but I just smiled as I worked. About mid-morning I was ready to transfer the patient. I had given him his pain medicine almost an hour earlier as I wanted it to take effect before the transfer.
When we attempted to transfer him to the stretcher he started yelling at everyone. I just stopped moving and I said:
“I am doing my best to take care of you. I know you have pain. I have treated you with respect, and I am asking you to treat me the same way.”
After I said that, he was pleasant and did not raise his voice again.
One morning a 13 year old girl came to the ICU with her mother. This girl had been hit by a bus several months earlier and she was in a coma for a significant period of time. She wanted to thank us for taking care of her and she said she remembered us. It made us all feel so good!
I was working the night shift when I received an overdose patient. He was a man in his mid thirties. As he started becoming more alert he was so sweet. He seemed to think I walked on water, but by morning his demeanor had changed. He called me names and was so nasty. Drug addiction is an ugly disease.
Cardiac Rehab Patient
I was teaching cardiac rehabilitation. We had a man that had really had a rough time in recovery following a heart attack. He was on the treadmill, and I was watching all of the patient’s heart rhythms (EKG monitors) .
He came up to me and said with a disgusted look on his face, “You’re one of those glass half full people, aren’t you?” I cracked up, and finally, he laughed too. I really was happy most every day, and he was frustrated with his slow progress.
I had an older gentleman who had Parkinson’s disease in addition to a heart attack. He came up to me just to talk one day. He told me his wife got mad at him every morning because he could not hold the newspaper still. I felt bad for him as you cannot stop hand tremors with this disease.
While working in the cardiac rehab program my manager taught me how to talk to patients when they entered our program. We always interviewed each patient privately prior to them beginning the program.
She told me during the initial interview that if the patient talked fast in a business-like manner that we should talk the same way. Then, if they talked slowly and casually, we should emulate that tone as well.
I was amazed at how effective this method was at getting patients to talk more openly about their history and even their emotions. We are all complicated people and often patients have other problems in addition to their cardiac events.
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