avatarTeri Radichel

Summary

The web content provides instructions for connecting to a pfSense console on a Netgate device from a Mac, including driver installation, USB cable connection, and troubleshooting tips.

Abstract

The article on the undefined website offers a concise guide for Mac users to establish a console connection with a Netgate pfSense device, which is crucial when network access is unavailable. It details the installation of the necessary Silicon Labs CP210x USB-to-UART Bridge driver, the use of a specific USB cable for the connection, and the command to initiate the console session via the terminal. The guide also addresses common issues, such as corrupted output and connection errors, and provides practical troubleshooting advice, including checking cable connections and rebooting the device if necessary. Additionally, the author recommends setting a password for local console access and offers insights on how to support the blog through subscriptions and social media engagement.

Opinions

  • The author emphasizes the importance of connecting to the console when making critical changes to the pfSense admin IP, port, or firewall access to avoid being locked out.
  • The author suggests that the device or operating system updates may change how the console port is identified, indicating a potential need for updated documentation or driver installations.
  • There is an opinion that even after closing the terminal window, the connection to the console may still be active, which can lead to "device busy" errors; the author recommends rebooting the machine as a solution.
  • The author points out that a bad cable can cause connection problems, highlighting the necessity of verifying physical connections.
  • The author provides a personal tip to set a password for the local console, acknowledging that console access might be infrequent but crucial when needed.
  • The author values reader support and suggests that signing up for the email list, clapping for stories, and following on social media are the best ways to support the blog and influence future content.

Connect to pfSense Console on a Netgate Device from a Mac

Because I always forget and the instructions are wordy

One of my posts on pfSense and Netgate and Network Security and OS and IoT Security.

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Sometimes you can’t connect remotely to a PFSense device for whatever reason. Maybe you locked yourself out of the admin console. That’s why I recommend connecting to the console when you are trying to make changes to your admin IP or port or change firewall access to your PFSense admin site.

You can plug a cable directly into the device and connect that way from the connected computer rather than over a network. That eliminates one source of connection problems: The network.

Install the driver.

From the documentation for a 3100: Install a Silicon Labs CP210x USB-to-UART Bridge

Plug in the USB cable.

My device came with a cable that has USB on one side and the proper connector for the 3100 on the other side. The documentation for a 3100 says: A regular USB Type A on one side and a USB-Mini-B (5-pin) on the other. The cable that came with another model is different.

Find the device (on a Mac):

Run the following command. Note that I did NOT install the driver on this laptop so it is not showing below.

ls -l /dev/cu.*

The documentation says the driver starts with this prefix:

/dev/cu.usbserial-<id>

Run a screen command to connect

You can run a screen command like this, where <console-port> would be cu.usbserial-<id> (the value you found running the above command). Note that in the past, this value looked different. I think in the it used to have “UART” in the name. I don’t know if it changed because my device, the operating system, or the firewall changed.

sudo screen -U <console-port> 115200

Once you login the terminal, you may simply see a blank screen. Just hit enter and you should see some output. You may have to login.

Troubleshooting connections

On an older device I seemed to get corrupted output. Then I tried to exit and reconnect but I got errors. I figured out that’s because even after killing the terminal window the connection is still there. The message says the device is “busy.” Supposedly you can use control-a to exit gracefully. That did not work for me. I simply rebooted the machine to terminate the connection and start over.

If the screen is blank double check the cable is plugged in properly. No really. Check. I checked one connection multiple times but I had two devices sitting next to each other. I didn’t realize that I was checking to see if a cable was plugged in both to my laptop and the device. They were. It’s just that I had a different cable plugged into each end. Oops.

Also, some people said a bad cable caused the problem.

Set a password

Tip: While you’re in there — you can set a password on the local console access on your device. Just remember what it is because at least for me, I only access the console once in a blue moon. You’ll want to be able to get in if and when you need it.

Follow for updates.

Teri Radichel | © 2nd Sight Lab 2023

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