5 Easy And Empathetic Rules To Follow If You Need To Take Part In A Video Call
#5 is the most important
Last week I attended an expensive course on writing via video call. The teacher had some issues with a poor connection, then he spent a few minutes explaining to us what was going on with his laptop, and I felt that my time and my money were almost wasted.
I was mad at him.
We are so used to video calls that we underestimate their importance in communicating our working skills and the value we give to other people.
In fact, if you have to take part in a call, there are some easy rules that will help others feel at ease and help your reputation. Here are some:
1- If you are the speaker or if you are leading the meeting and have an active role in the call, please do your best to connect earlier.
It is not fun waiting for someone to connect or listening to the same old excuses about poor connections or late trains. You need to prepare in advance, which is something you do even when you go to work or when you go out on a romantic date.
Why don’t you respect the time and efforts of the other attendees? If I rush to be on time for the call, I would expect the others to do the same.
2- Please avoid walking around your house with the laptop to find a spot where the connection works. Attendees get easily bored and distracted, and most of the time, they don’t care about how big or beautiful your house is.
Moreover, if something special is going on in your family — kids fighting, your sister singing in the kitchen, it will be engraved in their memory forever. It will become a subject of a funny conversation, and all your efforts to show how professional you are will disappear in a minute.
3 - If you had reports or homework to read or prepare, plan to print them or have them with you in case your connection doesn’t work.
Do all your work in advance. Don’t be taken by surprise by a video call.
4 - Start with the video on, then if allowed or if you stop speaking, or if the connection is poor, switch off the video and mute your voice.
5 - Don’t waste other people’s time. When it’s your turn, introduce yourself and start speaking. Do not explain your boring pc issues.
The main point is: you need to show that you care about the other people attending the call, especially if they are paying to listen to you.
They are offering you their most precious gift: their time. Don’t waste it.
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