THE WORLD
Why Are The Worst Possible People Always In Charge?
Ignorance, arrogance, apathy and stupidity: Most decision-makers display at least one of these faults
You know it’s true. The people making decisions are almost always very bad at it.
In the workplace, almost everybody can tell a story about a higher-up making a decision that the workers knew would never work.
First, we have ignorance. This is what happens when the highly educated person in charge assumes only he (or she) is smart enough to make decisions but is completely ignorant of the actual situation. All the underlings are assumed to be dumber than dirt, so they’re never consulted.
Factory Boss
“We’re going to purchase a new thingamajig that will cut your time down by 30 percent! It’s going to cost ninety bajillion bucks, but it will pay for itself in no time. Well, not this year. This year you won’t be getting any raises because we have to buy the thingamajig.”
Factory Underling
“The thingamajig is 14 feet wide. Our aisles are 13 feet wide. How will we maneuver the thingamajig?
Factory Boss
“There’s always one Negative Nancy in every group. You guys will figure it out!”
Result: One month later, the brand new and worthless thingamajig gathers dust in a corner of the warehouse.
Next, we have arrogance. This is when the decision-maker believes he (or she) knows better than anyone else. Nobody else can be trusted to make a decision.
Underling
“I need to fly to Dallas for that conference in three months.”
Boss
“I agree, you need to fly to Dallas for the conference in three months. But I must seek approval from the Travel Committee. To save money on unnecessary travel, they must approve all airline ticket purchases.”
Underling
“When will they decide? I can get the tickets for $300 if I book now.”
Travel Committee Dude, two days before the conference begins
“We approved and booked your trip. Tickets are $1,900 now.”
Result: By running this routine request by the bean counters, the last-minute tickets cost an additional $1,600. Nice savings!
Apathy is everywhere, too. Why are we not even being asked to wear masks in public anymore? It’s because of apathy. People just don’t care enough to protect themselves or others anymore. They’re done with Covid, even though Covid is certainly not done with them. The authorities are tired of fighting the ignorant.
And, of course, we have stupidity. This is how we generally elect our political leaders. The votes will be made by a small number of very informed voters who will make careful, well-thought-out decisions and a huge number of ignorant voters who will make their decisions based on discredited YouTube videos, misleading campaign mailings, online conspiracy theories and the ridiculous messages put forth by politicians pandering to the ill-informed.
As you consume the news, you’ll see what I mean:
- Take a look at the decision of Uvalde Police Chief Pete Arredondo, who actually showed up at the scene without his radio or other communications equipment. He chose not to send police into the school to rescue the children who were calling 911 and begging for help. The parents outside were also begging the police to go inside and save their children. Arredondo held firm. He believed he knew the best course, even though he’d shown up without a radio. Did he know terrified children were alive and begging for help as he held firm in his decision not to send in cops? Parents will always wonder whether their children could have been saved if Arredondo had made better decisions.
- Review the baby formula shortage. New reporting from the Wall Street Journal says Abbott Laboratories knew about problems at a formula plant in February 2021. Who decided not to follow up at that time? For that matter, who decided not to be more proactive in making sure the formula was being safely produced in the first place? Was it apathy, ignorance or arrogance?
- Think of all the no-knock warrants in which police have raided the wrong house, causing untold problems for innocent people. What mix of apathy, ignorance, and arrogance would you assign?
- Listen as the people around you display their ignorance about economics, inflation, supply chains, elections, immunology, the geopolitical situations in Russia and Ukraine, OPEC, and climate change, and then announce they’re voting for Candidate X because he’s going to be able to magically change one thing or another.
In most cases, bad decisions come from a mix of ignorance, arrogance, apathy, and stupidity. And it feels like it’s getting worse, not better. Everything feels so hopeless like it might not even matter what kind of decision you ultimately make.
I’d like to say we all need to learn to make better decisions.
But nobody cares.
So flip a coin and move on.
