avatarNicole Sudjono

Summary

Working in a company with a broken system leads to chaos, toxic culture, and frequent employee turnover.

Abstract

The article discusses the challenges of working in a company with a dysfunctional system, highlighting issues such as lack of internal communication, incomplete task instructions, repetitive and unproductive work, low morale, and high employee turnover. The author shares personal experiences of frustration and energy drain due to unclear expectations and redundant work processes, emphasizing the detrimental impact on mental health and overall job satisfaction. The article serves as a cautionary tale, urging both employees and employers to recognize the signs of a bad system to prevent a toxic work environment and the loss of valuable talent.

Opinions

  • The author expresses that a lack of internal communication is at the core of underperformance in many businesses.
  • Incomplete instructions are compared to wasting money on a product that cannot be used to its full potential, leading to frustration and wasted time.
  • Repetitive tasks due to unclear instructions can lead to conflicts among colleagues and decrease productivity.
  • The author notes a personal transformation from being upbeat and ready for challenges to feeling drained and lacking energy due to the dysfunctional system.
  • There is an observation of colleagues experiencing emotional breakdowns, including crying in the office due to work-related stress.
  • The high frequency of resignations is seen as an indicator of systemic issues within the company, with employees leaving because they feel overwhelmed and purposeless.
  • The article suggests that ignoring these signs can lead to a situation as dire as Sony's missed opportunity during the digital revolution, resulting in significant losses.

What’s It Like To Work In A Company With A Broken System

It’s chaos!

Photo by chuttersnap on Unsplash

If you are a business owner, I hope you put this into priority internally. I’ve been there, and it’s not pleasant at all. Many left the company as soon as they get the chance, and the ones who stayed because they had no choice became snappy as the office turned into a toxic culture.

I know we should be appreciating the job we have, especially these days. But how long can we survive with our mental health if the toxic gets into our heads and slowly degrading ourselves?

I want to share with you the signs of a bad system in a company, usually, it’s what leads to a toxic culture. And if you are an employee, I hope this will help you so that you don’t have to go through what I did.

1) Lack of internal communication

This is usually the core of the problem. Most businesses I’ve been told were underperforming because no one is communicating with one another. When this happened to me, I became so angry because I wasn’t even warned.

Here is an example, you have a manual book. But the manual instructions aren’t complete. As the result, you couldn’t use the product at its full potential. That’s similar to putting your money to waste. Now, this is similar to work when there is lack of communication.

Like….no one even bothers to inform us about certain ways to work on a project. I had to look for the information myself from many different people to the point that it goes ping pong. No one is informed about what is going on or what we were supposed to be doing. Your tasks are just hand over to you again because you missed something that you weren’t informed from the start.

2) Your previous tasks are still hanging

This is very frustrating. Absolutely ridiculous and time-consuming.

When this first happened to me, I thought that it might be not happening much. However, it kept happening nearly daily to the point I get frustrated to meet that person who asks for the same stuff over and over again. Like, I could’ve finished it on time, it kept getting delayed because the instructions weren’t clear.

Sadly, when this happens, I’d get into fights with colleagues. Turning the situation to office dramas.

It takes a lot of energy to be called for the same reasons over and over again, and it’s not pleasant. I know it means that we must be more careful, but how are we supposed to avoid that from happening again when the instructions aren’t clear? If this keeps happening, our productivity will just drop drastically, leading to my next point…

3) The energy is fading

When things get frustrating, we just can’t bear to work again. It drains the energy to do the same thing over and over again, with no clear instructions and not enough information to work on the tasks.

I used to be upbeat at work, ready to take on any challenges. My colleagues would tell me that I am seen smiling a lot. But suddenly, when the system changed, and there were no clear instructions, my usual energy faded. My colleagues would ask me, “what’s wrong? where’d your energy go?”.

If they weren’t older than me, I would snarkily say, “That’s thanks to this company that my energy is gone.” But I simply said, “Well, ya’ know. Work caught on.”

When I said that, they told me the same thing as well. They told me how work is just draining their souls slowly to the verge of breaking down. I’ve seen some of my colleagues let out their emotions by crying in the office when they thought no one is watching.

It’s just heartbreaking to see this.

And when they had had enough, the worst will happen, leading to my final point….

4) Frequent resignations

This is the end result. We got fed up, and leave. I’ve received resignation emails nearly every month with at least four-five people leaving the company. When I asked why, most would tell me that they had had enough.

I’ve seen the best people who have worked hard to contribute to the company and left in a short period of time. Not because they are bored, but everything became too overwhelming for them. They just can’t find their purpose anymore, all because of an unclear system.

The take

If you see these signs in your :

  1. Your previous tasks are still hanging
  2. Lack of internal communication
  3. The energy is fading
  4. Frequent resignations

It’s best to sound your internal alarm. Because once you are stuck, you just don’t know when you can clean that gum off your shoe.

Would you still want to work in that toxic place or would you dare to solve the problem? Sony had this problem back in 2014, and in the end, they lost too many competitors.

Business
Self Improvement
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Productivity
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