avatarKristina God, MBA

Summary

Medium's new CEO, Tony Stubblebine, has committed to reintroducing the write and edit feature on the mobile app after significant community backlash following its removal.

Abstract

In response to widespread dissatisfaction within the Medium community over the removal of the mobile app's write and edit functionality, Medium's new CEO, Tony Stubblebine, has acknowledged the error and promised to restore the feature. This decision comes after many writers reported a decrease in their writing output, with some even canceling their subscriptions. The absence of mobile editing was particularly felt by those who preferred writing in various environments, such as during commutes or in moments of inspiration. Stubblebine, in an interview with Medium Top Writer Sinem Günel, revealed that the removal was due to a misunderstanding of its value to users and that its return would take time as it requires new development work. The Medium community's active feedback and engagement played a crucial role in prompting this decision, underscoring the importance of user input in platform development.

Opinions

  • Writers and users of Medium expressed frustration and disappointment over the removal of the write and edit feature from the mobile app.
  • The decision to remove the feature was seen as a significant oversight, given that half of Medium's users access the platform via smartphones.
  • Some writers have reduced their writing frequency or stopped using Medium altogether because of the change.
  • The community values the ability to write and edit on mobile devices for convenience and spontaneity.
  • There is a recognition that the feature's removal had more to do with practicality and a misunderstanding of its importance rather than a deliberate attempt to undermine the user experience.
  • Tony Stubblebine has expressed regret over the feature's removal and assured the community of its imminent return, emphasizing a commitment to reliable features and user satisfaction.
  • The community's feedback, including comments and feature requests, has been instrumental in influencing Medium's product decisions, demonstrating the power of an engaged user base.

The Write And Edit Function On The Medium App Will Come Back

In an interview, Medium’s new CEO apologized to the community.

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The decision to remove the valuable ability to write and edit from the app has baffled me from the start.

I wasn’t alone.

Actually, I was in good company.

Here’s what I’ve heard from the frustrated community…

…there are a lot of writers who are writing way less since the mobile editing/draft functions were removed.

… there are writers who have already called it quits because of Medium’s decision or who stated:

I’m beginning to consider ending my subscription soon.

… a lot of writers miss writing on the phone (while sitting on the toilet, being on the playground, commuting…)

… or some smart people haven’t updated the app yet:

I don’t know how long I will be able to keep running the app in the old version but secretly I’m just hoping they bring back that feature for all of us.

I don’t know what I’d do when I can’t write on my tablet anymore. I certainly won’t write as much and as much in the moment anymore. Top Writer Anne Bonfert

I didn’t really understand Medium’s decision either.

Why does a company reduce the mobile app's functionality although 50% of its users access the platform via their smartphone?

However, as a Product Manager myself, I guessed that Medium’s decision was based on data analysis.

Nevertheless, it’s a publishing platform. People want to create ART. They want to publish their ARTicles, their stories.

Publishing and editing are the core of this platform.

So, I’m glad to share with you that Medium’s new CEO knows about our pain.

So, here’s the newsflash…

In an interview with Medium Top Writer Sinem Günel, he shared that he’ll bring back the write and edit function on the phone.

In fact, it was the #1 feature request he received when he officially announced to become Medium’s next CEO.

It had…

more to do with practicality than anything else and a misunderstanding of how valuable it is…

When will Tony bring back the feature?

He already talked to the product team.

It will take some time.

(…) it won't be instantaneously. It will require new work. The old editor can’t just turned back on (…) I expect it to come back.

I'm sorry that it went away…(…) the plan is to bring it back for sure… Tony Stubblebine

Final Takeaways

In the last past few days, I read a lot of stories from other writers such as Roz Warren about Medium’s next decade and CEO.

In the comments, a lot of people shared that they wanted Tony to bring back the editing feature.

The good news is, he will!

That’s the power of an engaged community, guys.

Tony Stubblebine and his team definitely monitor your comments and feedback.

P.S. I’m listening. Let me know what is important to you about Medium. Tony stated.

So my advice is, to leave a comment underneath this story for Tony and the team.

Let me conclude with Tony’s words:

(…) I want this to be a company where you can rely on our features…

I’m curious. How do you feel about this news and what do you suggest Tony and the product team?

© Kristina God

If you found my story valuable and you’re like me, then you’ll be digging right into my content library like there’s no tomorrow, and if you haven’t done yet I’d love to invite you to…

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