Small Business MBA
Sustainability is Good Business
3 Elements to Transform the Triple Bottom Line
I was asked by a client how they could use the materials they produced for other projects to support a non-financial (sustainability) reporting requirement that had been handed down by the CEO. In reviewing the work performed to date, it was immediately apparent that the type of modeling the client’s team had been perfecting over the previous 3 years gave them a solid foundation to build non-financial analysis.
While the skills were similar, the focus was somewhat different.
Triple Bottom Line
Although non-financial, sustainability reporting may seem a bit distant from most ongoing transformation projects, it often proves to be almost one-in-the-same. While the name typically used incorporates the word ‘reporting’, transformational organizations are driven by the analysis that provides that reporting. The output is simply the product of building an organization that optimizes for the ‘triple bottom line’: Financial Success, Environmental Awareness and Social Responsibility.
Traditionally, transformational organizations look only at the first aspect, optimizing for financial gains. Often, business leaders see ‘sustainability’ targets as unrelated to their aspect of the firm, not realizing that every part of the organization is affected. Social goals such as ethical supply chain mandates and environmental metrics like resource consumption optimization reach into almost every operating area. By linking the social and environmental pillars into a transformation effort, organizations improve their performance across the board.
More Than a Good Idea
In many industries and geographies, non-financial reporting is becoming more than just a good idea, it is the law. Financial analysts are also looking more and more towards non-financial performance when making investment decisions. In fact, sustainability reporting is a requirement for listing on stock exchanges in many developing markets.
It is not just a good idea, it is good business.
The market is driving compliance through interactions with vendors and consumers. If your company provides products to a downstream firm that is building a sustainable supplier eco-system, your organization may not be allowed to sell/provide your product to them until you can prove compliance. Likewise, suppliers to your own company may influence your organization to meet sustainability targets in order to consume their products. This interconnected web of sustainable B2B interactions will grow tremendously over time as the market more deeply adopts the practices.
Additionally, as social media grows in its importance to consumer’s buying behavior, companies are looking into ways to promote themselves as good corporate citizens. Through public disclosure of non-financial reporting performance, end customers can make more informed buying decisions.
It is not just a good idea, it is good business.
Transformation +2
The mechanics of sustainable analysis and reporting are simple: add requirements for non-financial reporting to existing efforts that perform ‘traditional’ transformation activities, including strategic alignment, process improvement, capability mapping, etc.
In practice, it may not be that simple. The goals and objectives for typical business transformation activities are taught in every business school around the world. Introducing sustainability aspects to the effort increases the ambiguity and confusion as these areas are not well known to most business management.
To make the social and environmental aspects of transformation more clear, objective and measurable, globally accepted frameworks and standards have been developed and accepted by many communities of interest. These models provide general guidance, define specific industry-level areas of interest, as well as provide metrics to govern and optimize organizational performance.
Enlisting the assistance of knowledgeable professional services can be helpful to understand and focus your organization’s efforts on the most appropriate frameworks. Building a systematic method of evaluation, planning, adoption, measurement and improvement can further your organization’s ability to optimize across the triple bottom line.
Results Oriented Transformation
As my client discovered, once you expand the ongoing (or planned) transformational activities across your organization to include ALL aspects of triple bottom line optimization, the results can be outstanding. Adding resource consumption objectives helped supply chain management understand where some of their ‘systematic friction’ could be eliminated. With minor modifications to their traditional operations model, the client was able to reduce overall raw material acquisition costs by 5–7%, with little additional implementation costs.
My client quickly came to understand that sustainability not only benefits society and the environment, it is good business.
David Daniel is a former EDS, IBM and PwC CxO level management consultant. He takes his years of big business experience and tailors it for small businesses and startups across the business spectrum.
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