avatarJacquelyn Lynn

Summary

Business owners must ensure that their at-home workers are properly insured to cover potential risks, including workers' compensation, general liability, equipment, and customer property.

Abstract

With the rise of remote work due to the COVID-19 pandemic, it's crucial for businesses to review and possibly update their insurance policies to protect against risks associated with employees working from home. This includes defining work hours for workers' compensation claims, adding home offices to general liability coverage, insuring business property used at home, and ensuring coverage for customer property in employees' care. While these adjustments may not significantly impact insurance premiums, they are essential for safeguarding the company against potential losses.

Opinions

  • The article suggests that a clear system for defining work hours is necessary for remote workers to properly manage workers' compensation claims.
  • It is recommended that businesses include employees' homes as additional insured locations under their general liability policies if they interact with customers or business associates there.
  • Employers should have a clear agreement with remote employees about responsibility for company equipment used at home, distinguishing between negligence and uncontrollable events.
  • The author emphasizes the importance of informing the insurance agent about employees taking customer property to their homes to ensure appropriate coverage.
  • The article posits that the cost of ensuring proper coverage for telecommuting situations is relatively small compared to the potential risks of being underinsured.

Protect Your Business: Be Sure Your At-Home Workers are Insured

Consider workers’ compensation, general liability, equipment, and customer property

Image created by Jacquelyn Lynn using MockupShots

Even before the COVID-19 pandemic, increasing numbers of employees were heading home to work, but now unprecedented numbers of people are working from home either full- or part-time.

If you have employees working at home, whether on a short-term or permanent basis, you need to make sure you’re covered from an insurance standpoint.

It’s possible your existing coverage is sufficient, but you might need to make some changes to be adequately protected.

Consider these issues and how to handle them:

Workers’ compensation. An employee who sustains an injury while working or during working hours, even though they are in their home, is protected by workers’ comp. Develop a system that clearly defines when the employee is considered to be “at work” and when he’s not. Be sure your employees understand the system and know how to promptly report any injuries.

Image created by Jacquelyn Lynn using MockupShots

General liability. This coverage primarily deals with the issue of people on the premises. Will your employees meet with customers or other business associates in their homes? If so, add their residences as additional locations to your business liability policy.

Equipment. If you have equipment or other business property (computers, electronics, tools, etc.) in the employee’s home, you need to make sure it’s listed on your business property policy, or that you are willing to accept the risk if it is not insured. You should also have a clear understanding with the employee of what you will and won’t be responsible for. For example, you may want to hold the telecommuting employee responsible for damage to equipment that resulted from negligence (such as if a child pours juice on a computer keyboard) but not for events beyond their control (such as a lightning strike or fire).

Customer property. If your employees ever take property belonging to customers to their homes, be sure your insurance agent knows and has provided for that coverage in your policy.

In most telecommuting situations, making sure your company is properly covered will either not affect your premiums at all, or at worst mean only a small increase. Talk to your insurance agent before you have a loss.

This article is an edited excerpt from Protecting Your Business: How to Keep Your Company Safe from External and Internal Risks and Threats

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Photos by Jerry D. Clement; text added by Jacquelyn Lynn
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