avatarParoma Sen

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Abstract

<i>She emailed me so many times</i></p><p id="cc30"><i>Bill’s due Thursday, Bill’s due Monday, Bill’s due February, Bill’s due March.</i></p><p id="0190"><i>But she wouldn’t tell me her name No matter how many times I asked</i></p><p id="45fa"><i>I could sense her annoyance I could see her reluctance I could gauge her resistance I could guess at her circumstance</i></p><p id="45bc"><i>But she still wouldn’t tell me her name No matter how many times I asked</i></p><p id="cdc4"><i>Always signing off as “Office Manager” A wall of impers

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onality between us</i></p><p id="ea45"><i>Shielding her from me, But not from my curiosity</i></p><p id="c602"><i>She wouldn’t tell me her name No matter how many times I asked</i></p><p id="8600"><i>So, one day I named her Priscilla Oh Priscilla, Dear Priscilla Have you received payment, Priscilla?</i></p><p id="818a"><i>And that has made all the difference, Mr. Frost.</i></p><p id="6645">The last line refers to Robert Frost’s ‘The Road Not Taken’. It is up to the reader’s imagination to guess what happens next.</p></article></body>

Priscilla

A poem about customer service

Photo by LoboStudio Hamburg on Unsplash

She wouldn’t tell me her name No matter how many times I asked.

She emailed me so many times

Bill’s due Thursday, Bill’s due Monday, Bill’s due February, Bill’s due March.

But she wouldn’t tell me her name No matter how many times I asked

I could sense her annoyance I could see her reluctance I could gauge her resistance I could guess at her circumstance

But she still wouldn’t tell me her name No matter how many times I asked

Always signing off as “Office Manager” A wall of impersonality between us

Shielding her from me, But not from my curiosity

She wouldn’t tell me her name No matter how many times I asked

So, one day I named her Priscilla Oh Priscilla, Dear Priscilla Have you received payment, Priscilla?

And that has made all the difference, Mr. Frost.

The last line refers to Robert Frost’s ‘The Road Not Taken’. It is up to the reader’s imagination to guess what happens next.

Poetry
Customer Service
Names
Choices
Robert Frost
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