Gratitude

My Broken English Is Annoying, But He Listened And Explained It To Me With Great Patience

I thank myself for my courage and I also thank people who are patient with me

The colorful autumn is here. On the way, I saw that fallen leaves all over the ground. Quietly, I squatted down, picked up one of them, and gently stroked its delicate texture.

Autumn is a harvest season and a time to be grateful.

This morning, after trying for a while to modify information in my online bank account, I had to give up. It seemed impossible to change the original settings by myself.

I needed help!

The simplest way for getting assistance is calling the bank and talking to bank staff, but I hesitated to do this.

On the one hand, I am not confident to communicate over the phone in English. In the past ten years before I came to Canada last year, I hardly used English in my daily life so that my listening and speaking skills have greatly reduced.

On the other hand, I had some bad experiences with this bank’s staff. Till now, I have called them twice.

The first guy noticed it was difficult to communicate with me very soon. He found an excuse to hang up. The second one answered my question patiently, but her English had a strong accent which made our communication more difficult.

Both attempts failed. I only understood a few words and got a little bit of information. Since then, whenever I think of dealing with this bank staff, I get frustrated.

Third time lucky!

-by unknown

Who knows? But one thing is certain, my bank account wouldn’t work properly without solving this problem. It is urgent!

By thinking of this, I plucked up courage and dialed the phone number of the bank.

I was too nervous so that I got stuck when the bank staff talked about the third step of the operation. Fortunately, he was very patient. After he explained it to me several times, I finally got it. According to his instructions, my problem has been easily solved.

In the end, I thanked him for his patience and wished him a good day. He answered me with pleasure and he sounded really happy.

Take away

1. When we encounter setbacks, we need to encourage ourselves not to avoid, but to face the reality.

Learn something new through the experience without blaming ourselves for incompetence or ignorance.

2. The way of our thinking is more important than the things themselves. For the same thing, our different attitudes determine whether we are happy or painful, calm or caring.

3. None of us can live isolated from this world. When we are in trouble and unable to extricate ourselves, reach out for help, and also extend a hand to pass on warmth and love when others need it.

Be kind to yourself! Be kind to others!

I want to thank myself for my courage and for my strong will to overcome my fears to face new challenges.

I also want to thank that bank clerk for his patience. Without his help, I wouldn’t be able to get out of that trouble.

Finally, I want to thank Trista Signe Ainsworth for her amazing publication, Thank You Notes that allows me to express my gratitude.

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