avatarElena Beliaeva-Baran

Summary

The fashion industry is leveraging AI to predict trends, design apparel, and enhance customer experience through virtual fitting rooms, capitalizing on the shift towards digital consumer habits post-pandemic.

Abstract

The article discusses the transformative impact of AI on the fashion industry, particularly in the wake of the COVID-19 pandemic. It highlights how AI is used to forecast fashion trends by analyzing social media data, consumer behavior, and societal moods. This technology enables fashion brands to design clothing items that align with predicted trends, optimize inventory, and propose new designs with a higher likelihood of success. Additionally, the integration of virtual fitting rooms using AI, AR, and VR technologies is improving the online shopping experience by providing more accurate sizing and visualization, thereby reducing product returns and enhancing customer satisfaction.

Opinions

  • The author suggests that the pandemic has led to a lasting change in consumer habits, with a significant shift towards digital channels.
  • They express that AI's ability to quickly analyze vast amounts of data gives fashion brands a competitive edge in trend forecasting.
  • The author implies that AI can save retailers time and resources by automating the analysis of fashion trends and customer preferences.
  • It is noted that Pinterest Predicts is an example of how search trends can be used to forecast fashion trends.
  • The author conveys optimism about the potential of virtual fitting rooms to revolutionize online shopping by providing a more personalized and efficient experience.
  • There is an acknowledgment that while virtual fitting room technology has been available for years, its advancement and adoption have accelerated due to the pandemic's impact on retail.

How AI Transforms Fashion Industry

And how it benefits retailers

Photo by Jezael Melgoza on Unsplash

Have you heard of a so-called ‘post-Covid economic boom’, predicted by many famous media outlets such as The Guardian and the Economist? While this might be true (I’m not an economic expert), what we can already see is that the pandemic has changed consumer habits for a long time ahead, making them more digital.

In the report called The State of Fashion 2021, McKinsey & Company identified 3 categories and 10 themes that will be decisive for the fashion business in 2021. It is interesting to see that one of those critical themes — digital sprint — is deeply connected with technology and innovation, and is associated with a raised digital adoption. Many fashion brands will take advantage of live streaming, virtual customer service, and social shopping.

Here, I’d like to show some of the recent and the most exciting tech innovations in the fashion industry we’ll see our favorite brands are implementing already now.

AI to Predict Fashion Trends & Design Apparel

Photo by Priscilla Du Preez on Unsplash

The ability to predict trends and directions is an essential part of every business. Especially, we can see the need to keep your hand on a pulse in the fashion industry.

Thanks to the fast and efficient ability to analyze the information, many large fashion brands are turning to AI to help with fashion forecasting. The system can analyze social media, comments, engagement, photos, e-commerce websites, and overall society mood (example: lockdown cozy home wear trends) to evaluate which colors, patterns, and combinations of clothing items will be the next hit.

The example I can think of here is Pinterest Predicts:

The image is a screenshot made by an author. All credits belong to Pinterest Business (2021)

As you can see from the screenshot above, Pinterest Business predicted a new trend called: ‘Athflow is the new athleisure’.

According to the Pinterest Business website, they analyzed the trending search terms, which are: home dress women, oversized outfit, soft outfit, cotton jumpsuit for women and co-ord outfits two pieces. On the basis of these search queries, Pinterest Business predicts the potential future trends.

AI follows the same process to organize stocks of apparel and design clothing items. By analyzing customer behavior, most purchased colors, materials, and styles, the system can identify the trends, best-sellers, and worst sold items, the system can plan the store’s inventory accordingly and propose new apparel designs.

With such technology, retailers could save an excessive amount of time on manual analysis and primary research of fashion trends, societal mood, and preferred choices of materials and colors. The AI-powered system can provide fashion stores with designs that have a higher likeability of becoming a hit and improve the customer experience at its core.

Virtual fitting rooms

Photo by Nikola Đuza on Unsplash

Most online shoppers already know that in order to hit (at least approximately) their size, they need to read reviews, measure their parameters and pray to the God of online shopping.

But well, there are still no guarantees.

With one exception, a virtual fitting room is a digital replica of a traditional offline fitting room. You check out yourself in the mirror in a normal fitting space. In virtual reality, an AI algorithm assesses you and collects biometric data, while VR and AR technologies project an image and the smartphone camera becomes “the best fashion advisor.”

Example: Let’s say you want to buy a pair of sunglasses.

You open a sunglasses app on your phone, choose the product you like, the app asks permission to use the frontal camera on your phone, and with the help of AR technology, the system puts on the sunglasses of your choice on your face.

This concept was around already for few years. However, since March 2020, when thousands of offline stores have gone into a quarantine mode and the industry of online shopping has seen a massive boost, the concept of virtual fitting rooms has also advanced.

This technology can not only cut down the amount of returned products by reducing the likeliness to buy the wrong clothing items but also, increase customer experience and service satisfaction.

Fashion
Artificial Intelligence
AI
Business
Customer Experience
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