avatarKitami Prescott

Summary

The article discusses the misconceptions and stereotypes about the Caribbean, the challenges faced by its residents due to geo-location filtering and payment restrictions, and calls for a more nuanced understanding of the region's diversity and development.

Abstract

The Caribbean is often stereotypically imagined as a place of sea, sun, sand, and reggae music, with a lack of awareness of its individual countries beyond Jamaica and Cuba. Residents of the Caribbean, particularly those in English-speaking nations, face frustrations with geo-location filtered websites that assume Spanish as the primary language and global payment companies that impose restrictions on e-commerce transactions in the region. These challenges are compounded by the perception of the Caribbean as predominantly third world, leading to exclusion from many online services. The article emphasizes that the Caribbean is much more than the stereotypes suggest, with developed towns, proper housing, and a growing economy, and argues for the region's inclusion and recognition as it continues to develop.

Opinions

  • The Caribbean is often reduced to a few stereotypes, which do not capture the full complexity and diversity of the region.
  • Geo-location filtering on websites and restrictions by global payment companies unfairly target Caribbean countries, assuming Spanish as the default language and excluding them from services.
  • The perception of the Caribbean as solely third world is outdated and neglects the region's ongoing development and potential for growth.
  • There is a call to action for global entities to conduct better research and provide equal opportunities for e-commerce and digital services in the Caribbean.
  • The article suggests that the Caribbean should not be "gatekept" based on its current economic status but rather seen as a region with the potential to progress and integrate more fully into the global economy.

Hello World, the Caribbean would like a Word.

Let’s talk about how the Caribbean is seen from the outside world.

Store Bay, Tobago, Trinidad and Tobago (Photo courtesy of Author)

What comes to your imagination when you hear the word “Caribbean”?

Do you somehow imagine: sea, sun, sand…relaxing in a hammock while you drink coconut water from a coconut, looking out as the natives bustle about returning to their huts?

Do you hear ‘reggae music’ and the cacophony of seagulls, crickets and the crashes of the waves against the shore?

If you’ve imagined this or something similar, do not be ashamed. Some of it is indeed part of the Caribbean experience but the Caribbean is also so much more than that. Unfortunately, aside from Jamaica, the other Caribbean islands are lesser known.

I’ve had countless experiences where the conversation is the same. “Where are you from?”, to which I answer, “Trinidad and Tobago, it’s in the Caribbean.” and the response is generally along the lines of “Ah, I only know of Jamaica and Cuba..” or they will adopt a tragically incorrect Jamaican accent and say “Yeah mon! Ah know de Caribbean”.

Though, it is not only social interactions that perpetuate stereotypes about the Caribbean, large-scale global companies do it as well. There are companies who hard-code their websites so that a specific IP address range is sorted by geo-location.

While there is nothing wrong with this from a technological perspective, it is very frustrating to browse such a website as a person living in an English-speaking Caribbean country. In most cases when you visit a geo-location filtered website from the Caribbean, you are taken to a version of that website that is only in Spanish which also does not have an option to switch the language back to English.

Given the proximity that the Caribbean has to South America/Latin America, it is based on assumption that the language will primarily be Spanish. Simple research on the companies’ end can provide them with the smallest notion that in fact, a lot of the Caribbean islands do not use Spanish as a First Language. In fact, there are only two independent Caribbean countries who primarily speak Spanish out of all thirteen, Cuba and the Dominican Republic.

E-commerce also comes with its’ restrictions. Most “global” payment companies do not support Caribbean countries: Stripe, Paxum, Braintree are examples of this. Most Caribbean countries also cannot send nor receive donations on Youtube, Facebook and other platforms.

Paypal also has a lot of limitations. While marketed as global payment options, the Caribbean is mostly excluded on their countries list. There are a lot of hoops that you have to jump through to even possibly receive payment through e-commerce as someone who lives in the Caribbean.

Paxum’s reply to my support ticket

These restrictions can also possibly relate to the fact that the Caribbean is seen as a region that is home to third world countries. While that may be true, third world countries are also developing countries and as the years go by, some may improve and some may not. It is not fair to “gatekeep” countries based on their “world status” without researching first. “Developing” means that in a few years or more, the Caribbean can also catch up to the more developed countries in the world. Please, don’t just exclude us, give us a chance.

Fort King George, Tobago, Trinidad and Tobago. (Photo courtesy of author)

Now, let’s circle back to the scenario of your imagination; replace the huts with proper houses, replace the island scenery with developed towns and bustling vehicles, replace the reggae music with the regular city hubbub. Now imagine it all together with the tropical experience that you have always imagined before….

Port — of — Spain, Trinidad. (iStock)

THAT is the Caribbean.

Caribbean
Ecommerce
Development
Economy
World
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