Does Medium do anything to moderate the amount of fake identities one person can run to con users and game the algorithm? I was told essentially no, Medium will only intervene if legally ordered to do so, even if the person is an established con artist or abuser. One person can run as many accounts as they can manage, all substantiating each other as different people endorsing each other throughout Medium. The T&C state that these will be treated as pseudonyms. Speaking from my background in publishing, journalism, and working with authors who use pseudonyms for commercial purposes, all I can say is YIKES to your help desk's response. What con artists on Medium do counts for what the US Senate refers to as "coordinated inauthentic behavior" done primarily not for political but commerical objectives. I still like the platform, it just makes me feel anxious knowing an infinite amount of your user base could just be the same person running multiple accounts. Or when I see an article that looks popular, and I find out a lot of claps and comments are from different accounts all run by the same person. As far as any of us know, even you might be running multiple fake identities. We can't have confidence in the integrity of your user base or any of the reported metrics based on them if con artists can abuse your platform without limit.