Unable to start the environment. To retry, refresh the browser or restart by selecting Actions, Restart AWS CloudShell
Can’t open CloudShell in AWS Organizations Account
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I created a new account in my organization named Sandbox.
I created a user named SandBox Admin with full administrative permissions using the AWS administrator managed policy.
I click the CloudShell button and I get this:
Unable to start the environment. To retry, refresh the browser or restart by selecting Actions, Restart AWS CloudShell
![](https://cdn-images-1.readmedium.com/v2/resize:fit:800/1*gUx86wby1yqF01a_MwkLRQ.png)
I’ve tried:
- Refreshing the page.
- Changing regions.
- Restarting CloudShell.
- Closing my browser and restarting the browser.
- Logging out and logging back in.
- I double checked the permissions exist.
- I currently have no SCPs related to CloudShell.
- Other services seem to be working.
- No errors or information in CloudTrail.
- No issues on the AWS Health dashboard.
Not sure if I am just doing something wrong or this is not supposed to work in an AWS Organizations account.
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Teri Radichel | © 2nd Sight Lab 2023
About Teri Radichel:
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⭐️ Author: Cybersecurity Books
⭐️ Presentations: Presentations by Teri Radichel
⭐️ Recognition: SANS Award, AWS Security Hero, IANS Faculty
⭐️ Certifications: SANS ~ GSE 240
⭐️ Education: BA Business, Master of Software Engineering, Master of Infosec
⭐️ Company: Penetration Tests, Assessments, Phone Consulting ~ 2nd Sight Lab
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![](https://cdn-images-1.readmedium.com/v2/resize:fit:800/1*4oxP4LXk8l8c3mpRvO7ejg.png)