avatarTeri Radichel

Summarize

Unable to start the environment. To retry, refresh the browser or restart by selecting Actions, Restart AWS CloudShell

Can’t open CloudShell in AWS Organizations Account

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I created a new account in my organization named Sandbox.

I created a user named SandBox Admin with full administrative permissions using the AWS administrator managed policy.

I click the CloudShell button and I get this:

Unable to start the environment. To retry, refresh the browser or restart by selecting Actions, Restart AWS CloudShell

I’ve tried:

  • Refreshing the page.
  • Changing regions.
  • Restarting CloudShell.
  • Closing my browser and restarting the browser.
  • Logging out and logging back in.
  • I double checked the permissions exist.
  • I currently have no SCPs related to CloudShell.
  • Other services seem to be working.
  • No errors or information in CloudTrail.
  • No issues on the AWS Health dashboard.

Not sure if I am just doing something wrong or this is not supposed to work in an AWS Organizations account.

Follow for updates.

Teri Radichel | © 2nd Sight Lab 2023

About Teri Radichel:
~~~~~~~~~~~~~~~~~~~~
⭐️ Author: Cybersecurity Books
⭐️ Presentations: Presentations by Teri Radichel
⭐️ Recognition: SANS Award, AWS Security Hero, IANS Faculty
⭐️ Certifications: SANS ~ GSE 240
⭐️ Education: BA Business, Master of Software Engineering, Master of Infosec
⭐️ Company: Penetration Tests, Assessments, Phone Consulting ~ 2nd Sight Lab
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