21 Powerful Lessons from the book How to Win Friends And Influence People.
Ideas that help form genuine friendships.

1. Show genuine interest in people.
2. The sound that is sweetest to a person is his/her name. Try and use a person’s name while talking to him/her.
You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.
3. Listen. Don’t just pretend that you are paying attention. Actually pay some attention and listen to what the other person is saying.
4. Make an effort to understand other person’s point of view.
If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.
5. Be mindful that humans are creatures of emotions and not logic, hence deal accordingly.
When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity.
6. Figure out the other person’s interest and make your conversations about that.
The only way on earth to influence other people is to talk about what they want and show them how to get it.
7. Smile. Really can’t stress this one enough.
Actions speak louder than words, and a smile says, ‘I like you. You make me happy. I am glad to see you.
8. You never really win an argument.
You can’t win an argument. You can’t because if you lose it, you lose it; and if you win it, you lose it.
9. Try to genuinely be of service
The world is full of people who are grabbing and self-seeking. So the rare individual who unselfishly tries to serve others has an enormous advantage.
10. Appreciate. Appreciate. Appreciate
The deepest principle in human nature is the craving to be appreciated.
11. Do not criticize so as to hurt a person’s dignity
The legendary French aviation pioneer and author Antoine de Saint-Exupéry wrote: “I have no right to say or do anything that diminishes a man in his own eyes. What matters is not what I think of him, but what he thinks of himself. Hurting a man in his dignity is a crime.”
12. Do not overestimate your privileges
The only reason, for example, that you are not a rattlesnake is that your mother and father weren’t rattlesnakes. You deserve very little credit for being what you are
13. Desire is the basis of all action.
Action springs out of what we fundamentally desire
14. Express gratitude.
Try leaving a friendly trail of little sparks of gratitude on your daily trips. You will be surprised how they will set small flames of friendship that will be rose beacons on your next visit.
15. Every person has a desire to feel important.
It was this desire for a feeling of importance that led an uneducated, poverty-stricken grocery clerk to study some law books he found in the bottom of a barrel of household plunder that he had bought for fifty cents. You have probably heard of this grocery clerk. His name was Lincoln.
16. You can make up your mind to be happy.
Abe Lincoln once remarked that “most folks are about as happy as they make up their minds to be.” He was right.
17. If you really intend to teach something to a person encourage the right thing rather than punish him.
18. Put down your fears and be victorious.
All men have fears, but the brave put down their fears and go forward, sometimes to death, but always to victory
19. Make the other person happy about doing the thing you suggest.
20. Realize that you can only help people discover the truths for themselves.
You cannot teach a man anything; you can only help him to find it within himself.
21. Perfect recipe for how to not make friends.
If you want to know how to make people shun you and laugh at you behind your back and even despise you, here is the recipe: Never listen to anyone for long. Talk incessantly about yourself. If you have an idea while the other person is talking, don’t wait for him or her to finish: bust right in and interrupt in the middle of a sentence.
This month I’m pretty excited to join other new writers on a March Medium sprint with Jessica Lynn.
